Quality and Environment Policy

Quality Policy

  • Search and win new markets;
  • Computerization of processes;
  • Involvement, appreciation and motivation;
  • Enhancement of knowledge and innovation:
  • Creating value for customers and franchisees;
  • Meet and exceed customer expectations;
  • Continuous improvement of the effectiveness of the system;
  • Compliance with requirements;
  • Optimisation of resources.

Environmental policy

  • Responsible to the stakeholders;
  • Continuous improvement and reducing pollution;
  • Compliance with requirements;
  • Respect for surroundings;
  • Raising awareness and increasing environmental awareness of employees and their families;
  • Reduced consumption of resources.


Covilhã, January 13, 2011

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